Privacy Policy - Divine FM India

This Privacy Policy explains how Divine FM India (“Company”, “we”, “our”, or “us”) collects, uses, discloses, and protects your personal information when you access or use our services, including through our website, mobile application, and communication platforms such as WhatsApp, Facebook, and Instagram (collectively referred to as the “Service”).

By accessing or using the Service, you consent to the practices described in this Privacy Policy.

1. About Divine FM

Divine FM India is a non-commercial Christian gospel radio ministry based in Chennai, Tamil Nadu. Our platform is designed solely for faith-based communication, spiritual enrichment, and gospel outreach. We do not sell digital products, subscriptions, or any commercial services.

2. Definitions

Account: A unique profile created by you to access our services.
Application: The Divine FM India mobile or web-based application.
Company: Divine FM India, located at 87, KKR Garden, Chennai, Tamil Nadu, India.
Personal Data: Any data that can be used to identify you directly or indirectly.
Service Provider: Third-party entities engaged to support, maintain, or analyze our Service.
Usage Data: Data automatically collected during your interaction with our Service.
Device: Any hardware through which you access our Service, such as smartphones, tablets, or computers.

3. Information We Collect

3.1 Personal Data

Name
Email address
Phone number
Communication preferences

3.2 Usage Data

IP address
Browser type and version
Operating system
Pages visited
Time spent on pages
Referring URLs

3.3 Mobile and App Data

Device type and OS version
Unique mobile identifiers
Location information (only with your permission)

4. How We Use Your Information

Providing, operating, and maintaining the Service
Personalizing your experience
Communicating service-related updates or alerts
Responding to inquiries or requests
Ensuring compliance with our policies and legal obligations
Improving user engagement and outreach in a non-commercial manner

5. Legal Basis for Processing (for international users)

Your consent
Performance of a contract
Legal obligation
Legitimate interest (e.g., to improve the Service)

6. Sharing Your Information

We do not sell or rent your personal data. We may share it only with:

Service Providers: To operate and maintain the Service
Affiliates: Under strict confidentiality and policy compliance
Law enforcement: When legally obligated
With your consent: For specific situations only

7. Data Retention

Personal Data: For as long as your account is active or as needed for the stated purpose
Usage Data: For a limited period, unless legally required for longer

8. Security of Your Data

We apply commercially reasonable security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection.

9. Your Rights

Depending on your location, you may have the right to:

Access your data
Update or correct your data
Request deletion of your data
Withdraw consent at any time

To exercise these rights, contact us at: info@divinefm.in

10. Use of WhatsApp, Facebook, and Instagram

We use Meta platforms exclusively for ministry communication, updates, and engagement. We do not:

Sell digital subscriptions or services via these platforms
Collect payment through these channels
Use them for automated or commercial advertising

Refer to Meta’s own privacy policies for platform-specific data practices.

11. Use of Analytics and Cookies

As of the date of this policy, we do not use analytics tools or cookies. If we implement tools like Google Analytics in the future, users will be notified and this policy will be updated accordingly.

12. Children’s Privacy

We do not knowingly collect information from individuals under the age of 13. If we become aware of such collection, we will promptly delete the data. Parents or guardians may contact us to request removal.

13. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Users are encouraged to read third-party privacy policies before engaging.

14. International Data Transfers

Your data may be transferred to and maintained on servers located outside of your region. We take steps to ensure such transfers comply with applicable data protection laws.

15. Updates to This Policy

We reserve the right to update this Privacy Policy periodically. All changes will be posted on this page, and the “Last Updated” date will reflect the revision.

16. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, you may contact us at:

Email: info@divinefm.in